BowSports want you to be happy with your purchases, should you wish to return an item, we ask that you contact us within 7 working days of receipt by calling 01902 791891 and ask for Xenia who will gladly assist.
Under the Distance Selling Regulations (2000) you have the right to cancel the contract relating to your order at any time up to the end of 7 working days after the goods are delivered. Please note that some products & services are exempt, and cannot be returned after processing of your order has begun. Examples include goods made to your specifications or modified from the manufacturers original specifications by your request. These include, but are not limited to, arrow shafts cut to your length, fletching of arrows and custom made bowstrings, items which have been used, installed, packaging defaced or are in a non re-sellable condition as new also DVD's may not be returned if unsealed, unless found faulty.
In the event you have an item(s) you wish to return or a faulty item still under manufactures warranty, please follow the steps set out below.
Step - 1
Download our simple Returns Form
Step - 2
Before sending anything, please call - 01902 791891, speak with Xenia.
Step - 3
Please follow any instruction given by Xenia and make sure returned items are packaged properly and shipped with appropriate insurance & tracking.
Step - 4
BowSports will refund you within 30 days for the value of the original item, less any postage.